Support Sphere
One partner for telecom operations, software, security and everything in between.
SupportSphere Technologies Pvt. Ltd. runs managed network operations, software and web development, cybersecurity, call center services, and infrastructure consulting for ISPs, enterprises, banks, government institutions, NGOs and educational organizations across Nepal — under one platform, one contract.
Six divisions. One accountable partner.
Every layer of your technology stack, unbundled and outsourced to a team that already understands Nepal's telecom, banking, and government environments.
Telecom Managed Services
NOC, RADIUS, BNG/OLT and MPLS operations for ISPs, NSPs and telecom operators.
Call Center & CX
24x7 support outsourcing, technical helpdesk and citizen support centers.
Software Development
ERP, CRM, billing systems, mobile/web apps, SaaS and AI automation.
Web & Digital Solutions
Corporate sites, e-commerce, government portals, hosting, UI/UX and SEO.
Cybersecurity & Compliance
VAPT, security audits, monitoring, ISO 27001 consulting and awareness training.
Infrastructure & Consulting
Network, firewall & switch configuration, data center, cloud and DR design.
Browse by division.
Pricing follows how you already think about cost — per subscriber, per device, per seat, or a flat monthly retainer.
Built for Nepal's operators, enterprises and public institutions.
ISPs & NSPs
NOC, RADIUS and device management without a 24×7 in-house team.
Enterprises & corporates
ERP/CRM builds, websites, network design and security audits under one contract.
Banks & financial institutions
Mandatory VAPT, compliance audits and firewall/switch hardening, documented.
Government institutions
Citizen IT helpdesks, portals and structured incident response.
Educational institutions
Campus networks, student portals and IT helpdesk support.
Healthcare providers
Network design, monitoring and compliance for clinical environments.
NGOs
Web presence, hosting and lean managed IT on constrained budgets.
Telecom & cable operators
MPLS, IP core operations and managed field support.
We know the operator's side of the network, not just the vendor's.
Deep telecom & ISP expertise
Built on real ISP operational experience — BNG, RADIUS, MPLS and broadband systems, not theory.
Strong networking & MPLS background
Hands-on engineering depth across routing, switching and core IP networks.
End-to-end delivery
Network, software, web, security and support under one accountable team — no finger-pointing between vendors.
Local Nepal market knowledge
Familiarity with the regulatory, procurement and operational realities of Nepal's ISPs and institutions.
Scalable, recurring delivery model
Multi-tenant platform architecture and subscription pricing that scales from one client to a hundred.
Cross-functional expertise
Networking, software engineering and cybersecurity in the same organization, not three separate vendors.
The principles behind every engagement.
Accountability
One team, one point of contact — we own outcomes end to end instead of pointing to another vendor.
Reliability
Round-the-clock monitoring and response, built on infrastructure designed to stay up when it matters.
Transparency
Clear reporting, honest timelines and straight answers — no jargon dressed up to hide the details.
Local expertise
Rooted in Nepal's regulatory and operational realities, so solutions fit the ground they're built on.
Tell us what your organization needs.
Whether it's a single OLT fleet, a bank's VAPT audit, or a new corporate website — send us the details and our team will reply within one business day.